By: Buckeye

Buckeye
Tue, 08 Apr 2014 19:53:52 +0000

I had a terrible experience with NorthSteppe, and it all started on move in day. We had heard about how the houses are usually not ready on move in day, so my roommate called to confirm that the house was ready and was given a rude response along the lines of "what do you think?" Since NorthSteppe was not any help, we went ahead and hoped that the house was prepared. We arrived on move in day to a PILE of dirt and debris on the living room floor, the carpet ripped up which exposed nails, and a filthy house. We had to wait three days to move in because NorthSteppe did not have the house ready when our contract stated. My two roommates from out of state had to find a place to store their things and a hotel to stay in. After we complained, NorthSteppe did refund us some of our rent for the three days. Throughout the year we had mice in the house, squirrels in the chimney and many electrical problems to which NorthSteppe was not interested in fixing. The "half bath" was a converted closet where the toilet wouldn't even flush. Even after cleaning it up as much as possible, the house was disgusting. I rent with Inn Town Homes now and I couldn't be happier about the condition of my living space and the service.